Customer Service

Hours:

Monday - Friday

9:00 AM - 12:00 PM / 1:00 PM - 5:00 PM

 

Telephone:  775-782-3546

Fax:             775-782-4915

Billing: customerservice@mgsdistrict.org            

Sewer Rates:

$12.00 per month/per EDU - billed quarterly

Bill payment Options:

We accept personal checks, money orders, and/or direct cash payments.

Also accepted are the following credit cards:

Visa,

Master Card

American Express and Discover

 

Billing Period:

Sewer Service Charges are billed quarterly in advance on January 1, April 1, July 1, and October 1 of each year.

Service charges shall become due and payable (ten) 10 days after receipt of billing and shall become delinquent ten (10) days thereafter. Sewer service charges shall be billed to the owner of the property served. The payment of sewer service charges shall be the responsibility of the owner of the property regardless of who is deriving the benefit from, submitting payment for, or receiving the sewer service as a result of connections.

Service Charge Delinquency Fee:
Any person whose account is found to be delinquent shall be assessed a basic penalty of 10% of the delinquent amount.

Additional Penalty Due on Unpaid Service Charges:
Any person whose sewer service account is found to be delinquent shall be assessed an additional penalty of 1-1/2% per month.

Returned Check Fee:
A charge of $15.00 shall be paid to the District for each check tendered as payment to the District that is returned unpaid after negotiation by the District.